Note: If your computer is having problems with a recently installed device or other hardware, try using the Hardware and Devices troubleshooter to fix the problem. ![]() Inbuilt Hardware and Device troubleshooter and check if it works. I would suggest you to try following methods and check if it helps. Have you tried connecting the device to a different USB port and checked? In order to understand the issue more clearly, I would request you to provide me with the following information.ĭid you make any significant hardware or software changes recently in the system?Īre you getting any error message? If yes, what is the exact error message along with the error code? This issue might have occurred due to corrupted USB controllers. I certainly understand your concern and will try my best to help you. Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.Īs per the description, I understand that you are experiencing issue with Windows 8.1 not recognizing Presonus Audibox USB in the system.
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